Independent Review on Homelessness Response in Queensland
The Queensland Government has commissioned an Independent Review of the homelessness system and services response (the review).
The review will provide an independent assessment of Queensland’s current response to homelessness and identify recommendations and opportunities on ways to improve how homelessness services are delivered in the future.
The review is being led by Independent Reviewer, Ms Rachel Hunter. A dedicated project team of technical specialists including analysts, strategy advisors and homelessness sector experts will be supporting the review process.
The review is an important step towards ending homelessness in Queensland.
The report summarises actions undertaken during Phase 1 of the Review. It provides a comprehensive analysis of the current state of homelessness, identifies gaps in the existing support systems, and includes recommendations for immediate actions to improve homelessness responses in the short term. These steps are paving the way for more comprehensive long-term reforms which will be outlined in the final report, to be released by January 2025.
Review Update June 2024
Quote from the Review Update: “Homelessness is not just about numbers or data points - it’s about people, their dignity, and their need for a safe and supportive place to call home. We are doing this review to improve the response to homelessness by designing a system that better considers our people and their stories to ensure homelessness is rare, brief, and non-recurring.”
Phase 2 next steps
Consultation for Phase 2 has commenced with targeted stakeholders and priority groups. The Review team will conduct in-depth conversations across Queensland to explore the findings and potential solutions in greater detail.
The Queensland Government has commissioned an Independent Review of the homelessness system and services response (the review).
The review will provide an independent assessment of Queensland’s current response to homelessness and identify recommendations and opportunities on ways to improve how homelessness services are delivered in the future.
The review is being led by Independent Reviewer, Ms Rachel Hunter. A dedicated project team of technical specialists including analysts, strategy advisors and homelessness sector experts will be supporting the review process.
The review is an important step towards ending homelessness in Queensland.
The report summarises actions undertaken during Phase 1 of the Review. It provides a comprehensive analysis of the current state of homelessness, identifies gaps in the existing support systems, and includes recommendations for immediate actions to improve homelessness responses in the short term. These steps are paving the way for more comprehensive long-term reforms which will be outlined in the final report, to be released by January 2025.
Review Update June 2024
Quote from the Review Update: “Homelessness is not just about numbers or data points - it’s about people, their dignity, and their need for a safe and supportive place to call home. We are doing this review to improve the response to homelessness by designing a system that better considers our people and their stories to ensure homelessness is rare, brief, and non-recurring.”
Phase 2 next steps
Consultation for Phase 2 has commenced with targeted stakeholders and priority groups. The Review team will conduct in-depth conversations across Queensland to explore the findings and potential solutions in greater detail.
Thank you for taking the time to answer this survey.
To protect your identity this survey will be completed anonymously.We won’t be collecting your name or personal details.
We hope that by sharing your experience of homelessness,this knowledge will help us towards ending homelessness in Queensland.
The Review will look at
Homelessness today –what’s working well and what’s not.
Homelessness in the future – can we improve how the system works? How can we improve the services delivered so we can improve outcomes for people at risk of homelessness – or experiencing homelessness - over the next 3-5 years.
This survey will take around 5 minutes depending on how much information you choose to add.
If you need help to complete this survey, call the project team on 1800 261 120
Thank you for taking the time to answer this survey.
We won’t be collecting your name so you will remain anonymous.
We hope that by sharing your experience and knowledge of homelessness service and support to help us develop recommendations towards ending homelessness in Queensland.
The independent Review will look at
Homelessness today – how EFFECTIVE, how EFFICIENT, and how EQUITABLE is the response to homelessness today in terms of outcomes? It will look at what’s working well and what’s not.
Homelessness in the future – how can we improve the systems and services to optimise (make the most of) the investment into homelessness? How can we reduce homelessness? How can we improve outcomes for people at risk of or experiencing homelessness over the next 3-5 years.
This survey will take approximately 15 minutes depending on how much information choose to add.
If you need help to complete this, please call 1800 261 120.
Page last updated: 26 Jul 2024, 03:10 PM
Timeframe
Phase 1 consultation
Independent Review on Homelessness Response in Queensland has finished this stage
The initial consultation phase closed 9 May 2024. Further consultation phases will occur during 2024.
Review update
Independent Review on Homelessness Response in Queensland has finished this stage
The initial findings from Phase 1 were released July 2024.
Phase 2 consultation
Independent Review on Homelessness Response in Queensland is currently at this stage
The Review team are currently undertaking Phase 2.
Final report
this is an upcoming stage for Independent Review on Homelessness Response in Queensland
The final report will be delivered by January 2025.
Engagement Opportunities
The first phase of consultation closed on Thursday 9 May 2024. As the project progresses, project information will be updated along with future engagement opportunities.
Your input is incredibly valuable and will inform the outcomes of the Review. It's important to note that any information you share will be treated with the utmost sensitivity and respect. We'll ensure that your identity remains confidential, and your personal details will be anonymised.
Your insights, comments, and personal experiences may be included in the Consultation Report and the Independent Review report. Both reports may be made publicly available. However, your contributions will only be identified by your general location (such as urban, regional, rural, or remote) and your stakeholder affiliation (whether you're a government representative, service provider, or someone with lived experience of homelessness or at risk of homelessness).
Data storage:
All information collected will be securely stored in compliance with data protection regulations and ethical standards.
Access to stored data is restricted to authorised personnel only (ie. consultation / project team), and measures are in place to prevent unauthorised access or disclosure.
Data retention policies are/will be implemented to ensure that information is kept only for as long as necessary for the purposes of the Review. Afterward, data is securely disposed of or archived according to established protocols.
Review Update June 2024 